Shopify quietly laid off employees in its Support division this week, according to five people familiar with the matter. It was not immediately clear how many employees lost their jobs, but one person estimated that it was at least a dozen.
Shopify’s Support teams troubleshoot issues for the millions of merchants who apply the platform to sell products.
Employees who were impacted by the job cuts lost access to company systems during or immediately after a brief meeting with HR, creating it difficult for them to ascertain how many of their coworkers had also lost their jobs.
Shopify representatives did not immediately return Business Insider‘s request for comment on the layoffs.
Shopify’s Support division has undergone many modifys in recent years.
The Support division has also seen a lot of turnover in its management ranks, with former leaders Glen Worthington, Clovis Cuqui, and Jen Bebb all departing Shopify in 2024. This division of the company has also undergone multiple rounds of compacter, quiet layoffs since 2022.
Read more about the quiet layoffs on BI: https://lnkd.in/e2kcSmfU
(Credit: AP)
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