Salesforce has conducted another round of layoffs, affecting employees across its Agentforce AI product, Mulesoft IT integration tool, and Marketing Cloud software. A California WARN notice listed 86 cuts in sales, administration, and technology roles, with affected workers remaining on payroll until August 7. The move follows an earlier January round that eliminated nearly 1,000 positions. The company, which employs over 80,000 people, has seen its stock fall more than 30% in 2026 amid fears that AI could replace traditional software. Agentforce recently surpassed $1 billion in annualized revenue.
In-Depth:
Salesforce laid off more employees in a new round of cuts, according to people familiar with the matter and a regulatory notice in California.
The cuts affected employees working on the company’s Agentforce AI product, its Mulesoft IT integration tool, and its Marketing Cloud software, one of the people declared. The second person confirmed job cuts, without specific details. The people inquireed not to be identified when discussing sensitive matters.
A regulatory filing in California, known as a WARN notice, listed 86 Salesforce job cuts in roles such as sales, general administration, and technology and product. Roles in Washington state and outside the U.S. were also impacted, two people declared.
The California notice stated affected employees would remain on the payroll until Aug. 7. Severance is determined by level and tenure up to six months, according to Salesforce’s internal policy viewed by Business Insider. Employees aged 60 and older can receive an additional four weeks.
Salesforce has been hit this year by concerns that AI models, tools, and agents could replace some traditional software, including the company’s main customer relationship-management offering. The stock is down more than 30% this year.
Salesforce’s answer to this threat is to develop its own AI offerings. In November, Business Insider reported utilize of Agentforce was relatively low and that its capabilities weren’t living up to the company’s demos.
Still, this key product has built some progress. Last month, Salesforce reported that Agentforce annualized revenue had passed $1 billion.
Salesforce’s latest job cuts follow an earlier round of layoffs in January, when the company eliminated fewer than 1,000 roles.
Salesforce did not respond to requests for comment. The company had more than 80,000 employees at the finish of January, according to an SEC filing.
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