Vienna-based Health Force just landed €4.2 million in seed funding to push its hospital AI agents across Europe, and the numbers behind its Italian deployments explain why investors piled in. At some of the country’s largest private hospital networks, these agents now close out three of every four insurance claims end to end, no human involved.
LUMO Labs led the round. Step Venture and Next Tier Ventures joined as new backers, while early supporters Tarobtain Global and Calm/Storm Ventures doubled down. The capital arrives as European hospitals face mounting pressure to cut administrative costs without adding staff.
The startup’s approach sidesteps a stubborn problem: legacy hospital software rarely offers modern APIs. Instead of forcing integrations, Health Force agents log into existing systems with their own credentials, mimicking staff behavior. That design choice convinced Deloitte to partner early, helping the company secure its first Italian clients, including Humanitas Research Hospital and Ospedale Galeazzi of Gruppo San Donato.
Together those partnerships now manage over 200,000 patient cases annually. A Portuguese public hospital group, ULS Coimbra, later adopted the platform for government quality reporting.
CEO Fadi Haddad co-founded the company in 2022 with Juan Sebastián Suárez Valencia, a physician and data engineer who previously led data operations at Teladoc France. Haddad argues most competitors sell “point solutions” that force hospitals to abandon current tools, while orchestrator platforms demand in-house technical teams hospitals simply don’t have. Health Force dispatches its own engineers to build agents on location and charges per delivered agent.
The team currently counts eight employees. That figure should hit sixteen by year end as hiring begins across Germany, Italy, Spain, and France. Plans include new agents for clinical trial operations and local teams of one deployment strategist plus one engineer per market.
Meanwhile, the European market for AI-driven hospital operations keeps expanding. Projections see it climbing from $7.51 billion this year to $25.70 billion by 2030, with administrative automation representing the largest slice.
Haddad has no plans to chase the US market. He believes European hospitals will leapfrog traditional SaaS adoption entirely, moving straight from legacy systems to agent-based workflows. Whichever vendor wins insurance operations, he says, will define the next phase.
