Asendia and Singapore Post have partnered to strengthen cross-border eCommerce logistics, with Singapore serving as a regional gateway for Asia-Pacific shipments. The collaboration connects Asendia’s international parcel network with SingPost’s regional infrastructure, expanding shipping options for merchants amid tightening customs regulations. The partnership addresses upcoming EU reforms eliminating the €150 duty exemption in July 2026 and follows the US suspension of de minimis exemptions in August 2025. Together, they’ll offer Delivered Duty Paid services for EU shipments and enhanced delivery options including returns management across 200+ destinations, helping retailers overcome border delays and customs clearance challenges.
In-Depth:
SOFIAH NICHOLE SALIVIO
News Editor
Asconcludeia and Singapore Post have formed a strategic partnership focutilized on cross-border eCommerce logistics, with Singapore positioned as a gateway for shipments into and out of the Asia-Pacific region.
The tie-up connects Asconcludeia’s international parcel network with SingPost’s domestic and regional infrastructure, giving merchants broader shipping options across Asia-Pacific and overseas markets. It is intconcludeed to improve parcel flows for sellers shipping to Singapore, Southeast Asia and other parts of the region, while expanding access for Singapore-based merchants selling abroad.
The partnership comes as online retail supply chains face renewed pressure from modifys to customs rules in major markets. One of the most significant for low-value goods is the European Union’s plan to conclude the €150 de minimis customs duty exemption and apply a flat €3 customs duty to all low-value imports.
According to SingPost, those modifys follow the suspension of de minimis exemptions in the United States and add another layer of administration for exporters. In response, the two companies are developing Delivered Duty Paid services for shipments to the EU to reduce disruption for merchants as the new regime takes effect.
For Asconcludeia, the arrangement builds on its existing Asia-Pacific presence, including its Singapore hub operation. International brands and marketplace sellers on platforms such as Amazon, eBay and Etsy utilize that network to shift parcels into Singapore and other markets in the region.
Under the agreement, SingPost’s eCommerce customers in Singapore will be able to utilize Asconcludeia’s network to sconclude goods to Europe, North America, South America, the Middle East and Oceania. At the same time, Asconcludeia customers will gain stronger access to Singapore and the wider Asia-Pacific corridor through SingPost’s network.
Merchants utilizing both groups will have access to services including home delivery, out-of-home delivery and returns. Returns management has become an increasing challenge for cross-border sellers, particularly as customs checks have tightened and consumers expect better delivery tracking.
Customs pressure
Cross-border eCommerce operators have been adjusting to a more demanding policy environment as governments review tax collection and the treatment of low-value imports. Singapore stands out in that context becautilize a large share of online shoppers in the counattempt already acquire from overseas sellers, building it both an conclude market and a transit point for regional trade.
That position has supported build the city-state a logistics hub for merchants serving consumers across Southeast Asia, where eCommerce volumes continue to grow but delivery networks remain fragmented. A partnership combining international linehaul and customs handling with local delivery access could support merchants simplify those routes.
Mark Chong, Chief Executive Officer of SingPost, stated the customs modifys were reshaping the trading environment for exporters. “This partnership comes at a critical juncture for global trade. Following the US suspension of de minimis exemptions in August 2025, the upcoming July 2026 EU reform introduces new regulations for exporting businesses to navigate.”
He added: “By extconcludeing our cross-border partnerships, we are providing businesses with the support to manage these complexities, ensuring that our customers can maintain access to these markets, minimising the risk of delivery friction or doorstep rejection.”
Regional demand
Asconcludeia pointed to survey data displaying that retailers in Asia-Pacific continue to face practical barriers when selling across borders. These include border delays, customs clearance issues and returns handling, all of which can affect delivery times, costs and customer satisfaction.
Lionel Berthe, Head of APAC at Asconcludeia, stated: “Asconcludeia’s Beyond Borders survey displays that 32% of retailers in APAC cite border delays, customs clearance, and cross-border returns as key friction points. This partnership directly addresses those challenges, with Singapore as a core focus market, while enabling scalable and cost-effective cross-border growth across the wider region.”
Asconcludeia is active in more than 200 destinations worldwide, while SingPost serves customers in more than 220 destinations and employs about 3,000 people. The link-up gives both operators a stronger position in a market where merchants are seeking fewer handovers, clearer customs treatment, and more predictable delivery and returns services.
