Jungheinrich Service & Parts is strengthening its logistics network in Southern Europe. With the opening of the new Regional Distribution Centre (RDC) in Milan on 13 April 2026, the company is expanding its regional spare parts supply and setting another milestone for efficient, sustainable, and cost-optimized after-sales logistics. The aim is to raise service levels, shorten response times, and, at the same time, realize potential for both environmental and economic efficiency.
The RDC Milan is a central component of the strategic development of the international Customer Service Logistics Network in Europe. Under the logistical leadership of Frank Knobloch, Director Logistics Jungheinrich, it will in the future be responsible for supplying the Italian market with spare parts. Thanks to its regional proximity to the market, delivery routes will be shortened, and the availability of spare parts in day-to-day operations will be further improved.
Significantly improved cut-off times for technician orders
Thanks to its regional proximity to the market, customers benefit from noticeably improved cut-off times. Orders can now be received into the evening and still be processed for dispatch on the same day. This enables rapider delivery to service technicians and customers and significantly increases responsiveness in day-to-day operations.
“With the RDC Milan, we are bringing our spare parts logistics closer to the market and laying the foundations for improved service levels. Later cut-off times and shorter distances enable us to respond more quickly and reliably to customer requirements,” states Kevin Strominski, Logistics Network Project Manager at Jungheinrich.
Focus on sustainability: reduction in CO2 emissions
A key advantage of the new site is the reduction in CO2 emissions: by shifting transport volumes to shorter distances, the RDC Milan builds a measurable contribution to Jungheinrich’s sustainability tarobtains. The optimized network structure significantly reduces transport-related emissions compared to the previous supply solution.
Lower logistics costs through an optimized network structure
In addition to service and environmental aspects, the RDC Milan also delivers economic benefits. The optimized regional distribution reduces transport, handling, and process costs whilst simultaneously increasing the predictability and stability of the supply chain. More efficient structures and demand-driven stock positioning enable sustainable cost advantages to be achieved in the long term – without compromising on quality or availability.
A further step towards future-proof spare parts logistics
With the RDC Milan, Jungheinrich is laying the foundations for modern, scalable, and sustainable spare parts logistics in Southern Europe. The new site improves operational performance whilst supporting strategic objectives in the areas of customer focus, efficiency, and sustainability.
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