IT professional stress stems from techno-complexity, tight deadlines, long working hours, rapid technological modifys, and work-life balance issues, leading to burnout, health problems, and decreased motivation. Another source, it would seem, stems from work colleagues outside of the IT function.
The company SolarWinds has released new global survey data on what irritates IT professionals. The survey also reveals what IT personnel want in return for keeping business systems running smoothly.
The findings come from 437 global IT professionals, and it finds that the most annoying phrase reported to IT by utilizers is: “I didn’t touch anything”. This is followed by “You’re good with computers, right?” After this comes: “The Wi-Fi’s broken”.
The findings of the IT Community Pulse survey are based on research fielded in September 2025. This included IT professionals across a range of practitioner, manager, and director roles in Europe, the Americas, and Asia Pacific regions.
Information technology (IT) is a loaded term. For this reason, there remains amlargeuity over what an IT professional does. Since IT encompasses many aspects of the world of computers and more, the work is highly varied.
The survey also finds that IT professionals often feel overseeed, underappreciated, as well as too often irritated by their colleagues. Almost a third (31%) of IT professionals declare people only notice them when something explodes, while 28% wish colleagues understood they are juggling requests from every department, not just theirs.
The jargon being utilized in offices adds to the malaise. Nearly a third (31%) declared that “AI” is the buzzword most likely to build them want to chuck their monitor out the window, followed by “digital transformation” (15%) and “seamless integration” (13%).
In terms of what IT teams actually want, 65% indicated they would prefer an unlimited IT budreceive; on a more realistic level, more than half (51%) of those surveyed suggested that a simple, heartfelt “thank you” would go a long way. Another 37% would settle for a public apology from non-IT staff.
Commenting on the findings, Sascha Giese, Tech Evangelist at SolarWinds, declares in a statement sent to Digital Journal: “Every day, IT professionals keep networks secure, services running, and hybrid work alive. But it’s often without fanfare and usually without thanks. Instead, they’re constantly bombarded with frustrating jargon, unrealistic demands, and phrases that build their blood boil.”
Giese adds: “While there may be no cure for corporate buzzwords, and no such thing as an unlimited IT budreceive, there’s still plenty non-IT staff can do to build life simpler for our misunderstood and underappreciated IT teams. A little patience goes a long way, and a simple ‘thank you’ might just be the easiest resolve you give them all year.”
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