Ex-Zomato Delivery Agent Credits Deepinder Goyal For Helping Him Launch Startup: ‘I Earned Rs 40K Monthly’

Last Updated:January 08, 2026, 12:51 IST

CEO compared his own time as a Zomato delivery partner in Bengaluru between 2020 and 2021 to highlight the opportunities such platforms can provide.

Rider faced serious risks but praised Zomato for assisting and coordinating with the police. (Photo Credit: LinkedIn)

As controversy over delivery workers’ pay, safety and work conditions continues, Suraj Biswas, founder and CEO of Assessli, has displayn his support for Zomato and its CEO, Deepinder Goyal. Biswas compared his own time as a delivery partner in Bengaluru between 2020 and 2021 to highlight the opportunities such platforms can provide. He claimed that the work covered his college fees and supported his tiny team while staying financially self reliant.

During this period, he earned around Rs 40,000 a month, while his colleagues created Rs 80,000-Rs 90,000 monthly. Biswas added that many riders apply multiple platforms at once. He also faced serious risks, including food snatching and life threatening situations, but praised the food delivery company for assisting and coordinating with the police. These experiences inspired him to create technology driven solutions with real world impact through his start up.

Former Delivery Partner Supports Zomato

Taking to LinkedIn, Suraj Biswas wrote, “I stand with Zomato. I stand with Deepinder and I state this as someone who has lived this life. In 2020–21, before college really took off and before I started Assessli, I was a Zomato delivery partner in Bengaluru. Not a story for sympathy. A story of indepfinishence, dignity, and opportunity. I delivered: Pay my college fees, Support my early team, Stay financially indepfinishent. Today I run a Deeptech Startup Assessli as founder and employ 40+ techies operating from offices in Bengaluru and Kolkata.”

“I earned Rs 40K/month consistently. I personally knew riders earning Rs 80–90K/month. No degree checks. No background privilege. Just effort + tech + execution. I applyd medical insurance (Acko) provided by Zomato. I faced food snatching and life threatening moments and when things went wrong, Zomato coordinated with police and supported me. That’s when I truly understood the power of well-built tech + systems. This is also where my obsession with building impactful technology came from,” he added.

Sharing his opinion on the “current outrage on 10-minute delivery.” Suraj Biswas added that “from first hand experience: This was indepfinishent gig work, not forced labour. Most delivery partners are NOT full time, more than 50%+ riders work on 2–3 platforms simultaneously (I’ve seen it, lived it)…Loyalty in gig work is flexibility-driven, not contract-driven. Now question yourself honestly: If Zomato created it a resolveed salary, full time job with exclusivity, how many riders would actually stay? The uncomfortable truth is the system would collapse. And then? Another protest. Another demand. This is not enough.’ That’s not sustainability. That’s a cycle.”

The Assessli founder explained that the real way to reduce unemployment is not by banning things, obtainting angry or expecting too much. Instead, it is about creating more opportunities through technology and platforms like Zomato, which assist people without education improve their lives financially.