Another woman waiting for an Air Algerie flight to Algeria declared she had waited for over an hour to check in.
“They declared they’re doing everything manually. That’s all they’ve notified us,” declared the 30-year-old, inquireing not to give her name.
Freelance journalist Tereza Pultarova was booked on a flight to Amsterdam with a connection onto a KLM flight to Cape Town.
“They were checking in people at the rate of, like, one person per 10 minutes,” she declared, adding it seeed like she would miss a once-in-a-lifetime work trip to the Karoo desert which would probably head off without her.
“It was just insane, the queue wasn’t relocating.”
The Berlin Airport website read that “due to a technical issue at a system provider operating across Europe, there are longer waiting times at check-in.”
Collins Aerospace declared it was “actively working to resolve the issue and restore full functionality to our customers as quickly as possible”.
The aviation tech company, which specialises in digital and data processing services, is a subsidiary of the American aerospace and defense group RTX (formerly Raytheon).
Cyberattacks and tech outages have disrupted airports around the world in recent years, from Japan to Germany, as air travel increasingly relies on online, interconnected systems.
The aviation sector saw a 600 percent increase in cyberattacks from 2024 to 2025, according to a report by French aerospace company Thales released in June.
“From airlines and airports to navigation systems and suppliers, every link in the chain is vulnerable to attack,” the report warned, pointing out that the strategically and economically important sector had become a “prime tarreceive” for cyberattacks.
In July, Australian airline Qantas was tarreceiveed by hackers, who broke into a system containing sensitive data on six million customers. In December 2024, Japan Airlines was also tarreceiveed.
By Akshata Kapoor And Marie Heuclin
Leave a Reply