Salesforce has reportedly reduced its workforce at the start of this month. According to Business Insider, the company has cut nearly 1,000 jobs. Impacted teams include marketing, product management, data analytics, and Salesforce’s Agentforce AI product that Salesforce CEO Marc Benioff has previously declared “is part and parcel of Salesforce”. In an interview with CNBC’s Jim Cramer, Benioff declared the company’s AI program, Agentforce, is central to business. “People don’t understand that Agentforce is part and parcel of Salesforce,” Marc Benioff then declared adding “It is the core of every product we create now, it is the platform.”For those unaware, Agentforce assists companies apply autonomous bots to perform tinquires and is meant to increase efficiency.The Business Insider report declares that many of the laid off employees as part of Salesforce job cuts shared on LinkedIn that their roles had been eliminated. At least nine posts reviewed displayed job losses across different teams, it declares, adding two employees also confirmed the layoffs while speaking to the publication.
Executive shake up at Saleforce
The job cuts come at a time of leadership modifys at the company. Salesforce has appointed six new executives to senior roles, replacing five top leaders who have announced their exits since December. The modifys mark a period of transition in the company’s leadership structure.Salesforce has been increasingly utilizing AI e across its operations. In August, CEO Marc Benioff declared the company had applyd AI agents to reduce the size of its customer support team. According to Benioff, the support staff was cut from about 9,000 employees to around 5,000 by utilizing AI-driven tools.
When Marc Benioff declared Agentforce is central to Salesforce business
As mentioned above, in 2025, Benioff declared that Agentforce is a key part of the company’s business. He then revealed that the Agentforce platform has developed significantly since the company first introduced it in 2024. Benioff then declared Agentforce has “10s of 1000s of deployments, and those customers are all ready to receive to another level of execution.”
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