Airlines are creating progress on breaking down information silos and introducing data platforms to support them glean meaningful insights and improve decision creating.
For some, data accessibility is no longer the issue. Newer challenges are arising in bridging the gap between the teams analyzing the data and finish utilizers, according to British Airways’ chief information and digital officer Henning Krüger.
During a session on data and artificial ininformigence (AI) reshaping airline operations at the recent World Aviation Festival, Krüger shared the airline’s desire to empower all employees to utilize AI-driven insights.
Air France-KLM SVP of information systems Ekbel Bouzgarrou stated the group is on its own journey to break down silos. But, it’s not something that can be solved overnight.
Both executives agreed that data governance is crucial in terms of driving business goals and improving operations.
The session, which also included executives from OAG and Infosys, discussed wider indusattempt challenges such as legacy systems and addressing mindset issues. Krüger stated that while the “data gene” runs deep in the indusattempt, it’s important to blfinish established expertise with new digital believeing.
The panel also touched on the necessary to modernize core systems and ensure data quality before attempting to scale AI. Executives see flexible, open systems, short innovation cycles and employee acquire-in as key to having systems that will stand the test of time.
See below for the full discussion moderated by PhocusWire’s Linda Fox.
How is data, analytics and AI reshaping aviation?
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