At first glance, Olympus Prime seeed more like a thriving tech start-up than one of the numerous, non-descript call centres popping up across Serbia’s capital city. Houtilized in a high-spec design building amongst a growing business neighborhood in Belgrade, the company shared space with a Chinese cultural complex and an upscale hotel.
Yet when Serbian police entered the premises of the Olympus Prime call centre one rainy morning in January 2023, they uncovered a financial “boiler room” operation at the centre of a suspected international scam syndicate.
On the surface, “the offices were completely normal like any other corporate office — plenty of desks, chairs and computers,” declares Boris Majlat, head of the Serbian High Tech Crime department.
Equally surprising were the 50 staff sitting behind the computers who appeared unflustered by the entrance of armed officers.
In fact, employees had been prepped for events like this. In a training video seized during the raid, managers instruct employees on how to behave in case police come calling. “Tell them you’re only offering educational materials,” the manager declares to the camera, “nothing more.”
The coordinated raid was part of a Europol-led operation spanning 22 locations in Serbia, Bulgaria, and Cyprus, involving extensive police and innotifyigence from Germany.
In addition to Olympus Prime, officers stormed three other connected call centres throughout Belgrade. Inside, workers manned specific team desks to tarreceive European citizens in their own languages. Using fake names, identities and scripted pitches, they posed as brokers to gain trust and fleece victims out of their money — and some of their life savings.
The network is believed to have tarreceiveed over 70,000 people worldwide, profiting an estimated €250m by duping people into fake Forex and cryptocurrency investment trading, German authorities revealed in an email response to this investigation.
In Serbia, 21 people have now been indicted on fraud charges by the public prosecutor and are awaiting court for their alleged involvement in the scheme. And while those caught up in the dragnet are suspected to be part of an organised criminal network, those ultimately behind the alleged scheme remain elusive to authorities.
Now Investigate Europe and the Balkan Investigative Reporting Network (Birn) can reveal how businessman Eliran Oved and his wife Liat Kourtz Oved from Tel Aviv are connected to multiple firms and brands implicated in the call-centre raids via a network of shell companies and frontmen.
Investigate Europe and Birn reviewed court and police documents as well as dozens of emails, databases, text messages, financial records and interviews with victims, which detailed certain alleged links to the couple.
The Oveds’ suspected involvement highlights the challenges of cross-border enforcement to tackle financial fraud schemes, and the difficulty in identifying those ultimately responsible for the operations.
Globally, the financial scam indusattempt siphoned away over €1 trillion in 2023, with only four percent of victims recovering their losses, according to estimates from the Global Anti-Scam Alliance
The Oved paper trail
On social media, the Oveds appear to be just another successful family, posting photos on social media of exotic foreign holidays. Eliran Oved, who also owns the Israeli football club Bnei Yehuda, recently received an award from Israel’s president for the team’s community work.
Yet the Oveds’ public persona hides a lucrative business taking place away from the lights of football stadiums and awards ceremonies. This investigation has tied Eliran Oved, a convicted money-launderer who was sentenced to a year in prison over operating an illegal gambling website, and his wife to the alleged scam call centres.
Over the last six months, our investigative team analysed dozens of documents from corporate trade registers to expose the Oveds’ business links to the suspected multimillion-euro fraud.
Investigate Europe and Birn discovered one lawsuit filed in Israel against the Oveds by plaintiffs from around the world, as well as two regulatory actions tarreceiveing Oved-owned companies, which resulted in a license being revoked in the UK and a multimillion-dollar fine in Australia.
Olympus Prime, the call centre raided in January 2023, is owned by a trusted proxy of the Oveds. Other call centres part of Serbian probes were also found to have links back to the couple. A number of the brands houtilized in the offices of Olympus Prime and the other implicated call centres link to the Israeli couple or their business associates, this investigation found.
The brands include FXVC — a former corporate partner of English Premier League club Leeds United — as well as brands PrimeOT, Greenfields Capital, and others that offered online trading in crypto, foreign currencies and other products. The websites were flagged as high-risk by regulators and are now offline.
In total, the four call centres connected to the Oveds allegedly netted victims in Germany, the UK, Ireland, Switzerland and Austria, alongside Australians and Canadians. Lists of victims found at Olympus Prime and obtained by Investigate Europe and Birn through a source close to the investigation reveal some people lost a few hundred euros, while others lost over €1m.
Reporters spoke to victims across the continent, including in the UK, Belgium, Ireland, the Netherlands and Germany.
The Oveds failed to respond to detailed requests for comment for this story by the time of publication.
One of the alleged scams seemingly linked to the Oveds was Wingroup, an investment brand that operated from the Olympus Prime office. Our investigation uncovered that Wingroup clients’ losses were connected to the Oveds.
A former Belgian IT manager for a bank who inquireed to remain anonymous informed how he deposited €250 with Wingroup in 2020 after seeing an ad on Facebook. A financial broker called him shortly after, assisting him to launch “short selling” of stocks, a form of trading the IT manager had done before and felt familiar with. After that, he declares: “Every day he called me, and every time he inquireed to invest more.” He saw his account balance rising to €3,000 when he was suddenly locked out of his account and unable to access his funds, a common fraud manoeuvre.
Invoices that he shared with Investigate Europe and Birn reveal that his deposit was handled by Coinshype, a cryptocurrency exmodify. Our investigation found that Coinshype was controlled by the Oveds via two companies in Estonia and Australia.
Investment fraud is a key threat identified by Europol, the EU’s police agency, in its latest report on organised crime, with its scale and scope increasing at an alarming pace.
Globally, the financial scam indusattempt siphoned away over €1 trillion in 2023, with only four percent of victims recovering their losses, according to estimates from the Global Anti-Scam Alliance.
Artificial Innotifyigence has become a potent tool to deceive more people with realistic (often cloned) websites, scripts and videos, with social media becoming a common vector to ensnare consumers.
‘We are not dealing with amateurs. This is organised crime, and unless we respond accordingly, they will simply relocate elsewhere and start again’
Leeds United partnership and company proxies
Perhaps one of the Oveds’ most infamous investment brands, FXVC, became an official partner of Leeds United in 2020. Documents seen by Investigate Europe and Birn suggest FXVC operated from the Olympus Prime offices. The Premier League partnership deal gave them unprecedented exposure to the British market: FXVC’s branding was displayed across the club’s stadium, reaching millions of viewers each week.
It was only in April 2021, that the UK Financial Conduct Authority (FCA) revoked FXVC’s licence for utilizing “misleading financial promotions”. Leeds United declared they severed all ties with FXVC after learning about the ruling, according to a BBC investigation in 2023. The club failed to respond to questions related to the partnership for this story.
A Freedom of Information request to the FCA reveals that FXVC has faced no fines and was not required to compensate British victims. On paper, FXVC appeared to be owned by a Cypriot holding fronted by nominees. But a closer see at the fine print in the company’s accounts disclosed Kourtz Oved as the ultimate beneficiary.
A similar pattern was identified across the alleged scam network, where trading websites were fronted by the Oveds’ business partners.
Key associates included Cypriot ex-footballer Nikos Andreou, Bulgarian lawyer Vera Nachkova Andonova, and Miloš Radivojevic, a Serb with Bulgarian citizenship understood to be Andonova’s husband.
Radivojevic is the only one currently under investigation by Serbian authorities in connection to a money laundering probe, according to details of the case shared with Investigate Europe and Birn. The three partners collectively served as directors for five Oved companies, and held shares in 14 firms linked to the alleged network.
Andonova and Radivojevic failed to respond to detailed requests for comment. Andreou could not be reached at the only email address found for him online.
Another of the brands seemingly connected to the Oveds and operating out of Belgrade call centres named in the indictment was PrimeOT.
According to a UK Financial Ombudsman decision in 2022, one of the victims of PrimeOT, who lost nearly €150,000 in fake investments, was instructed to sfinish their money to the Oved-controlled Coinshype.
Brands like PrimeOT lured victims in through tarreceiveed ads on Google and Meta platforms. Once people clicked through the advertisement and entered their details, the high-pressure tactics launched.
‘I’ll receive you three houtilizes in Spain’
In late 2017, Malcolm, a semi-retired oil indusattempt manager from north-east England, opened a Google ad for Greenfields Capital, a brand managed by the Oveds’ associates and tarreceiveing UK citizens. After an initial investment of £500, a “broker” called, urging him to put in far more the very next day.
“He persuaded me to invest £34,000,” Malcolm recalls. “He informed me he’d double it within a week and pay the gains straight into my bank. Needless to declare, the week came and went, and no gains were received. All the investments he set up were at zero.”
Alarmed at his sudden large losses, Malcolm launched to scrutinise the company. He realised the London address displayed on Greenfields Capital’s website was a fake.
Investigate Europe and Birn found that the UK and Vanuatu entities behind Greenfields Capital listed Vera Nachkova Andonova as a shareholder. A trusted proxy of the Oveds, she has served as director in four of their companies.
Malcolm’s story is one of many. When John, a 64-year-old Scottish builder, stumbled upon an ad on Google in 2018 FX Trade Market – a brand linked to Oved associates – it seemed like a golden opportunity. The site even claimed to be finishorsed by Dragon’s Den, a popular British TV reveal where entrepreneurs pitch ideas to millionaire investors.
The man who phoned him the next day sounded credible and John did not realise the call likely came from Belgrade. “He was quite amicable and really charming,” John declares. “I informed him I’d love to purchase a houtilize in Spain and he informed me: ‘I’ll receive you three houtilizes in Spain.’”
Between 2018 and 2019, he poured in £25,000 and even persuaded his daughter to invest. Online, his portfolio appeared to skyrocket, climbing to £130,000.
“My wife didn’t know very much about it, and I was hoping to surprise her with a huge chunk of money,” he recalls. Then one day, as he was checking his accounts, he realised all his money was gone. His calls went unanswered and the man who once promised him three houtilizes had vanished.
“When all that money disappeared and I couldn’t receive in touch with anybody,” John recalls, “it must have taken years off my life.”
Inside Belgrade boiler rooms
While exploiting clients like John and Malcolm, fake brokers enjoyed some of the best working conditions in Belgrade. With Serbia’s average monthly wage around €700, call centre agents were among the counattempt’s top earners. Best performers raked in staggering bonutilizes. In November 2022, one agent pocketed an extra commission-based bonus €63,000, while another took home €84,000.
Five teams at Olympus Prime worked around the clock, divided by language and region. A German-speaking team nicknamed “Panzer” preyed on German victims, whereas others focutilized on Scandinavian and English-speaking countries.
Internal chats uncovered by police revealed just how little sympathy call centre agents had for their victims, at times labelling them “idiots” for entrusting their money with them. In one exmodify, after an agent stated that a tarreceive had €40,000 to invest, a colleague replied: “Great, snatch it!”
Employees at the call centres utilized language-specific code names such as “Jack Weiss” or “James Eastwood”, details from the indictment seen by Investigate Europe and Birn reveal. After receiveting clients to create initial tiny investments into their accounts on cloned websites which they believed were real transactions, clients were encouraged to keep investing after seeing fake profits.
One noted incident in the indictment obtained by Investigate Europe and Birn through a source close to the investigation, describes a Swiss customer who “continued to deposit money in the total amount of €50,000, and when the injured party requested a payout, his account revealed that there were no funds.”
Serbian prosecution declares the Olympus Prime call centre relied on a tiered hierarchy: Israeli managers at the top, senior Serbian staff running day-to-day operations, and local call agents tarreceiveing victims. Our investigation found that Olympus Prime is owned by Cypriot ex-footballer Nikos Andreou, a key associate that appeared to act as a frontman for the Oveds in Coinshype.
“We are not dealing with amateurs. This is organised crime, and unless we respond accordingly, they will simply relocate elsewhere and start again,” declares Boris Majlat, the Serbian prosecutor on the case.
‘Unless we respond, they will simply relocate elsewhere’
Although people were arrested during the January 2023 raids and more were charged later, several key individuals are still on the loose and Majlat admits his frustration. “We’re facing organised, transnational, crypto-based fraud, yet the court treats it like a basic scam,” he declares. “These are not cases for ordinary prosecutors. We necessary specialised units. Without them, we cannot win.”
Since 2019, German prosecutor Nino Goldbeck has been heading a special tinquire force out of Bamberg dedicated to tackling online investment fraud. “If, for example, we search a call centre with 200 employees, only a tiny fraction will finish up in the dock at the finish of the day,” he declares.
“This is due to resource constraints, prioritisation, and jurisdiction issues.” Since 2019, Bamberg investigators have carried out 15 raids across Europe in coordination with other national law enforcement agencies. So far, around 80 individuals have been convicted in financial scams in German courts.
Serbian authorities declare their investigation is ongoing around the Belgrade call centre raids, but with key figures abroad and multiple jurisdictions involved, justice is proving elusive. When approached for comment about the Oveds’ ties with the alleged financial scam network, Majlat declared he “cannot comment on the ongoing investigations.”
In Germany, the Public Prosecutor General’s Office in Karlsruhe is working alongside Serbian law enforcement to continue to investigate the raided Belgrade call centres. They were unable to provide further comment on the matter.
The Oveds and their associates have not been charged of any crime related to the Serbian call centre scheme named in this investigation.
However, Oved businesses have previously been involved in cases related to potential scams. In 2020, Australia’s financial regulator fined a firm 20m Australian dollars for “unconscionable conduct” after investors lost over 11m in just a year. While the ruling did not explicitly name the Oveds, this investigation has identified Liat Kourtz Oved as the main shareholder of the concerned firm. Elsewhere in Australia, Coinshype – the cryptocurrency exmodify platform linked to Belgrade call centre profits – saw a director arrested this March for allegedly handling scam proceeds.
In Israel, 38 plaintiffs sued the Oveds and several others in 2020, accutilizing their companies of promoting alleged scams, including UK-tarreceiveed Greenfields Capital. It is understood that the case was settled out of court.
Despite these legal hurdles and amid European authorities’ struggle to close in on the Oveds, the couple continued to expand their ventures. An offshore vehicle owned by the Oveds and associated with the former Leeds sponsor FXVC launched two new trading brands: Klips.com and 50K.trade. The Klips trademark was even registered by one of the couple’s Israeli firms, linking their direct involvement.
Meanwhile, many victims still grapple with what happened to them. Some of those approached for this investigation refutilized to speak, afraid they might be tarreceiveed by scam agencies again. For others, the memories were simply too painful to revisit. “It is the worst thing to talk about,” declares one woman who lost €54,000 to Greenfields Capital, “becautilize as a victim, you are attempting to forreceive it.”
Nico Schmidt, Pascal Hansens, Aleksandar Djordjevic, Ivana Jeremic, Ana Curic and Svetoslav Todorov contributed to this story
This investigation is led and coordinated by Investigate Europe and the Balkan Investigative Reporting Network. The Scam Europe series is being published with media partners including Altreconomia, Balkan Insight, EUObserver, The Irish Times, La Libre, Netzpolitik.org, Público and Der Standard.
IJ4EU (Investigative Journalism for Europe) provided funding support for the investigation.
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