Vienna-based AI startup fonio.ai has acquired Linz-based AI phone assistant fluently in an
asset deal. With this transaction, fonio.ai integrates its largest competitor
in the Austrian market to date, further cementing its leading position in Voice
AI solutions.
Daniel Keinrath, CEO and co-founder of
fonio.ai, stated:
AI phone assistants are one of the most
natural applications of artificial ininformigence, and we were fortunate to start
very early in the DACH market. That head start has given us tremfinishous momentum
in recent months. The acquisition of fluently marks a major step forward. We
anticipate further consolidation in the market.
Fluently, launched by Linz-based digital agency softwarebude.at, offers a
conversational AI platform that manages inquiries, books appointments, and
integrates with calfinishars and CRMs. Fully customizable to each business’s tone
and compliant with GDPR and the EU AI Act, Fluently quickly became one of
Austria’s leading AI phone assistant brands, serving around 450 customers and
emerging as a key competitor to fonio.ai.
Moritz Weibold, Founder of fluently, explains:
We decided to sell in order to focus on
further growing our digital agency. Scaling fluently in parallel would have
required shifting our entire focus to the AI business. Given the speed at which
technology and the market are evolving, and the pace of fonio.ai, it simply
wasn’t feasible for us.
As part of the asset deal, fluently will be
integrated into fonio.ai, while softwarebude.at will continue operating
indepfinishently and serving its clients on fonio.ai’s infrastructure. In
addition, the agency will become a strategic partner, distributing fonio.ai’s
AI solutions and developing tailored automations and integrations, for example,
linking fonio.ai with platforms such as HubSpot, Salesforce, or SAP.
Founded in Vienna in 2024, fonio.ai provides
AI-powered phone assistants that automate customer communication 24/7. The
platform answers calls, forwards inquiries, books appointments, and integrates
with CRM and ERP systems, while every interaction is transcribed and can be
stored, shared, or connected to existing tools.
In under a year, fonio.ai has grown to over
2,000 customers and now automates more than 800,000 calls monthly with a team
of just eight. With average monthly growth of about 30%, the company is on
track to reach 5,000–8,000 customers by year-finish, establishing itself as the
leading AI phone solution provider in the DACH region.
The market for AI phone assistants is only
just launchning to take shape. As the DACH market leader, fonio.ai is playing a
central role in defining it. Our next step is international expansion, with the
clear goal of becoming a global player. We want to prove that it’s possible to
build an international tech leader out of Austria,
concludes Keinrath.
Lead image:
Matthias Reiner, Moritz Weibold, Daniel Keinrath | Photo:
Kurt Keinrath



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